Shipping Policy

Thank you for shopping with us at Firestyle. Below are the terms and conditions of our Shipping Policy.

Processing Time

We strive to ensure a smooth and timely fulfillment of your orders. Once your order is placed, it will undergo a verification, quality check, and packaging process. Typically, orders are dispatched to our fulfillment center within 1-3 business days after placement.

Please note that during peak seasons or high-volume periods, there may be a slight delay in processing times. We appreciate your patience and understanding. If there is a significant delay in your shipment, we will notify you promptly via email or phone.

Shipping Time

Shipping time refers to the duration it takes for your items to be delivered from our fulfillment center to your doorstep.

· Standard Delivery: 7-15 business days

· Expedited Delivery: 3-7 business days

These timeframes are estimates and may vary depending on your location and unforeseen circumstances.

Shipping Rates & Delivery Estimates

We offer the following shipping options based on your order value:

· Free Shipping: For orders over $50.00

· Standard Delivery: $10.00 for orders up to $49.99

· Expedited Delivery: $20.00 for all orders

Delivery times are estimates and actual delivery dates may vary. Please be aware that occasional delays may occur due to factors beyond our control.

Shipment Confirmation & Order Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email with your tracking number(s). Tracking numbers typically become active within 24 hours, allowing you to monitor your package's journey.

Damages and Issues

While we take great care to ensure your items arrive safely, Firestyle is not responsible for any products that are damaged or lost during shipping. If you receive an order that has been damaged, please contact the shipment carrier directly to file a claim. Be sure to keep all packaging materials and the damaged goods, as they may be required to process your claim.

Contact Us

If you have any questions or concerns regarding your order, please don't hesitate to contact us:

Store name:Firestyle
Store Mail:[email protected]
Store Phone: +1 706-681-2474
Store Location:1320 W Whitney Ave, Albany, GA 31707, United States